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Shipping

Packages are generally dispatched within 2 days after receipt of payment and are shipped via USPS with tracking and drop-off without signature.

 

Shipping fees include handling and packing fees as well as postage costs. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them.

Standard Shipping

Orders from $0 - $49.99    $4.99 shipping cost

Orders $50+    $7.99 shipping cost

Priority Shipping

All orders $12  shipping cost

Next Day Shipping

All orders $21  shipping cost

International Shipping

All orders $7.99  shipping cost

 

Returns & Exchanges Policy

Thank you for shopping at fanaberienyc.com. If you are not completely satisfied with your purchase please CONTACT US and we will try to make it right.

 

  • - returns and exchanges are accepted on items that are returned in original condition, with all tags and labels attached, have not been worn, altered or washed, within 14 DAYS of the original ship date

  • - the following items are non-refundable: final sale items, intimates, tights, socks, earrings

  • - we inspect all returned items and reserve the right to refuse the refund or issue a partial refund based on the condition of the returned item

  • - the buyer is responsible for all shipping fees for items returned to us

  • - shipping fee are not refundable, except for our shipping errors

  • - returns are processed within 5days of package receipt

  • - returns will be issued to the original payment method, or in the form of store credit

How to return item

- All items must be returned with their original packing slip, mark items to be returned and state reason for return

- Log into your fanaberienyc.com account and click on Order and schedule a return

- Note: All items must be returned within 14 days of original date of purchase.

How to exchange item

- place the new order you wish to exchange for

- include sentence “Exchange order placed” on the return packing slip

- the exchange order shipping fee will be refunded when we process the return package

 

By purchasing from www.fanaberienyc.com you accept the above terms and conditions.